We are a passionately anti-spam business. We will not give, distribute
or sell your email address. We do not send emails to people that do not
have a business relationship with our company. And every automated email
communication we send includes a quick and easy opt-out option. The
business relationship which prompts our email communication can start in
a number of ways:
Opting in to one of our email lists either at one of our sites
or one of our partner sites
Requested a free Guest Pass/preview of an assessment or training
Purchasing a product or service
Guest Pass Requests
Our Guest Pass Request form requires users to give
us contact information (like their name and email address). We use this
contact information to provide the requested access to online
assessments, e-learning courses, other requested preview information,
and to send the requestor our monthly ezine. The requestor's contact
information is also used to contact them when necessary. Users may
opt-out of receiving future mailings; see the choice/opt-out section
This site occasionally links to other
sites. Frontline Learning LLC is not responsible for the privacy
practices or the content of such websites.
What information do we collect?
We collect information from you when you register on the site,
place an order, enter a contest or sweepstakes, respond to a survey
or communication such as e-mail, or participate in another site
When ordering or registering, we may ask you for your name,
e-mail address, mailing address, phone number, credit card
information or other information. You may, however, visit our site
We also collect information about gift recipients so that we can
fulfill the gift purchase. The information we collect about gift
recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience
and gather information about visitors and visits to our websites.
Please refer to the "Do we use 'cookies'?" section below for
information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register,
purchase products, enter a contest or promotion, respond to a survey
or marketing communication, surf the website, or use certain other
site features in the following ways:
personalize your site experience and to allow us to deliver the
type of content and product offerings in which you are most
us to better service you in responding to your customer service
quickly process your transactions.
administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety
of your personal information. Your personal information is contained
behind secured networks and is only accessible by a limited number
of persons who have special access rights to such systems, and are
required to keep the information confidential. When you place orders
or access your personal information, we offer the use of a secure
server. All sensitive/credit information you supply is transmitted
via Secure Socket Layer (SSL) technology and then encrypted into our
databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider
transfers to your computer's hard drive through your Web browser (if
you allow) that enables the site's or service provider's systems to
recognize your browser and capture and remember certain information.
items in your shopping cart. They are also used to help us
understand your preferences based on previous or current site
activity, which enables us to provide you with improved services. We
traffic and site interaction so that we can offer better site
experiences and tools in the future.
We may contract with third-party service providers to assist us in
better understanding our site visitors. These service providers are
not permitted to use the information collected on our behalf except
to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies. You do this
through your browser (like Netscape Navigator or Internet Explorer)
settings. Each browser is a little different, so look at your
browser Help menu to learn the correct way to modify your cookies.
If you turn cookies off, you won't have access to many features that
make your site experience more efficient and some of our services
will not function properly. However, you can still place orders over
the telephone by contacting customer service.
Do we disclose the information we collect to outside
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information unless we provide you with
advance notice, except as described below. The term "outside
parties" does not include Frontline Learning LLC. It also does not
include website hosting partners and other parties who assist us in
operating our website, conducting our business, or servicing you, so
long as those parties agree to keep this information confidential.
We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or
protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have
provided to us?
To modify your e-mail subscriptions, please let us know by modifying
your preferences in the "My Account" section. Please note that due
to email production schedules you may receive any emails already in
To delete all of your online account information from our database,
sign into the "My Account" section of our site and remove your
shipping addresses, billing addresses & payment information. Please
note that we may maintain information about an individual sales
transaction in order to service that transaction and for record
Third party links
In an attempt to provide you with increased value, we may include
third party links on our site. These linked sites have separate and
independent privacy policies. We therefore have no responsibility or
liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and
welcome any feedback about these linked sites (including if a
specific link does not work).
Changes to our policy
changes on this page. Policy changes will apply only to information
collected after the date of the change. This policy was last
modified on August 6, 2008.
Questions and feedback
We welcome your questions, comments, and concerns about privacy.
Please send us any and all feedback pertaining to privacy, or any
Online Policy Only
through our website and not to information collected offline.
If you have any questions about this privacy
statement, the practices of this site, or your dealings with this
website, you can contact:
Frontline Learning LLC
435 Glacier Lane North
Minneapolis, MN 55447