How to Handle the Customer from Hell
How Do You Handle an Unreasonable Customer? We all have had customers from hell. They lie to us. They treat us like dogs. They [...]
Price. Quality. Speed. Results. Choose any Four.
You don’t have to compromise when selecting training resources for your organization. We work to incorporate a wide variety of learning media into every [...]
Customer Service: Can Low Energy Cause a Bad Attitude?
We all know how important it is for anyone in a customer service position to exhibit a customer-friendly attitude. Whether on the telephone or [...]
