Blog – Page 2 – Frontline Learning

What it Really Takes to Win in a Tough Economy

When Your Prospects are in "Survival Mode," Sell Survival Gear At its core every sale is driven by a customer need. When times are [...]

Ten Traits of Top Salespeople

Ten traits are common to the most effective salespeople—those salespeople who, by instinct, intense practice, or a combination of the two, manage to pull [...]

How to Beat Customer Apathy

Beat customer apathy with smart sales strategies Salespeople who know how to handle customer indifference are much more likely to bring in new business. [...]

First Kill All the Sales Managers

Do Sales Managers Add Value? A recent survey of more than 3000 salespeople reveals that the majority of sales managers are not driving business [...]

12 Strategies for High-Impact Corporate Training

For more than 20 years we have been developing and delivering corporate training programs, in a broad range of complex and competitive industries. We [...]

The Value of Mini-Presentations

What is a mini-presentation? A mini-presentation is a short (5-10) presentation that highlights one, and only one, feature that your company has to offer [...]

The Importance of Role-Playing

Vince Lombardi, the famous football coach, used to say, "Football is about blocking and tackling. The team that blocks and tackles better than their [...]

5 Principles of Successful Closing

Salespeople can get proficient in questioning their customers, but if they don't begin by asking themselves one question, all their open-ended and control questions [...]

Negotiation Skills Every Salesperson Needs

Every step of your selling cycle involves negotiation. Early in the cycle you are negotiating for time, access and information. Later you'll be negotiating [...]

The Consultative Selling Transition

One of the most common challenges for sales leaders who are working to drive growth in today’s complex, competitive (and often shrinking) markets, is [...]

How to Sell When Customers Aren’t Buying

"It was the best of times, it was the worst of times; it was the age of wisdom, it was the age of foolishness; [...]

What Employees Really Think of Your Training

Are your employees telling you what they really think of your corporate training initiatives? Probably not. Because you’re not asking the right questions, and [...]

How to Handle the Customer from Hell

How Do You Handle an Unreasonable Customer? We all have had customers from hell. They lie to us. They treat us like dogs. They [...]

Blended Learning is Hard, but (Sometimes) Worth the Effort

For many training professionals the term “blended learning” simply means combining live workshops with e-learning before and/or after the event to drive deeper understanding [...]

Why Most Business Communications Sucks

Effective business writing is a transferable skill you can use in any and every profession. But one of the most common complaints about [...]

Price. Quality. Speed. Results. Choose any Four.

You don’t have to compromise when selecting training resources for your organization. We work to incorporate a wide variety of learning media into every [...]