Online Courses
 

 

These online courses focus on general workplace capabilities as well as selling, customer service and productivity skills. A course titled "Win the Job War" is designed to help unemployed people compete in a tough job market.

If you are currently unemployed, you are eligible to receive these programs simply by registering online. Click here to register.

 

 Online Course Titles

 

 

 

  • Win the Job War

    
 

  • Individual Accountability

  • Team Dynamics

  • Authentic Communication

  • Meeting and Project Execution

  • Time and Task Management

  • Energy and Stamina

  • Problem Solving

  • Email Efficiency

    •
 
 

  • Essential Telephone Etiquette

  • Positive and Productive Language

  • Service-Oriented Attitude

  • Handling Complaints

  • Solving Problems

  • Energy and Stamina

  
 

  • Service-Oriented Attitude

  •  Positive First Impressions

  • Product Knowledge

  • Procedural Knowledge

  • Asking Questions

  • Active Listening

  • Presenting Solutions

  • Handling Complaints

  • Solving Problems

  • Energy and Stamina

  • Up-Servicing and Up-Selling

  • Overcoming Hesitation

 
 

  • Continuous Learning

  • Product Knowledge

  • Handling Rejection

  • Prospecting

  • Sales Cycle Management

  • Time Management

  • Territory Management

  • Building Rapport

  • Asking Tactical Questions

  • Asking Strategic Questions

  • Active Listening

  • Confirming Needs

  • Presenting Benefits

  • Self-Motivation

  •  Gaining Commitment

  • Overcoming Objections

  • Reducing Buyers Remorse

  •  Self-Coaching

  • Handling Adversity

  • Integrity