The Telephone Prospecting (Cold Calling) module focuses on helping telephone sales representatives develop the skills and habits needed to cold call and generate quality sales leads.

This module is based upon Frontline Learning's highly regarded REAL Selling™ program,  and is designed to help telephone salespeople learn:

  • How to gain quick rapport over the telephone and avoid the "oh no, it's another telemarketer" response from customers.

  • How to "earn the right" to ask questions and identify needs.

  • How to lead with benefits and quickly gain the prospect's interest.

Note: Additional training tools and resources will be available including a facilitator guide with video, PowerPoint presentations and handout masters (if you wish to conduct your own face-to-face training) and participant workbooks that can be used as a companion to live training and e-learning delivery. Contact us for more information on these additional resources.

For more information please request an information package

You may call Frontline Learning at (763) 390-2430  or email info@phoneskillstrainer.com

 

  

 

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Additional Phone Skills Trainer Modules: