If you want to help an individual employee improve workplace performance, it helps to be able to pinpoint specific skills, habits or attitudes that need to be worked on.

When you want to provide training to an entire group, it helps to gauge the strengths and weaknesses of the group in order to emphasize those areas that are most relevant to the largest number of people in the group. Otherwise, if you simply training every group in the exact same manner, it is likely that you are spending too much time on some topics and not enough time on others.

But how to you quickly and accurately assess the skill level of individuals or groups?

SkillMap assessments and development guides were developed to make it quick, easy and cost-effective for you to accomplish this objective.

Assessments are available in a broad range of competencies:

  • Consultative Selling

  • Customer Service

  • Leadership

  • Emotional Intelligence

  • Team Building

  • Communication

Assessments are administered online, and respondents get immediate feedback. Each skill category in the assessment includes development guidance available in a variety of formats.

Here is an example of a typical leadership assessment result:

When a respondent views his or her results, there is often an immediate desire to learn how to improve results in those categories that scored lowest. The depth of feedback and development guidance available to the respondent is determined by the client organization  and is available in the following formats:

  • Documentation (.pdf files)

  • Podcasts

  • e-learning modules

  • Audio CDs

  • Video DvDs

In addition, if your organization wants to deliver onsite training, there is a Facilitation and Coaching Guide available with fully scripted workshops for each skill category.

These assessments were developed to be extremely flexible and easy to implement.

When a group completes a SkillMap Assessment you are able to generate a report which shows you the aggregated results for the entire group. This report can be very valuable in helping you target your group training toward the skills and habits that are most relevant for that group.  ,